Welcome to another addition of Llama Answers. Thanks again to everyone for all of your feedback. As promised, every-so-often we take your questions & post the answers on our blog. As always you can reference the
help documentation and
Winamp forums for further information or assistance.
No Sound
I have lost the sound on Winamp. The volume is on. I have visualization and can tell that the song is playing as it is indicated on the monitor. I have reinstalled the Free version and it still does not work?
It's difficult to tell why users are no longer hearing any volume with their audio files, but below are a few troubleshooting ideas that may be able to help you out.
The most obvious thing to check would be that the volume slider in the main Winamp window is up high enough. Sometimes you can accidentally/unknowingly zero it with the mouse scroll wheel.
You should also verify that the Main & Wave levels are up high enough in Windows Volume Control Panel. And obviously check to see that your speakers are on and up high enough to be heard.
The next thing to check would be that the Direct Sound Output is the selected Output Plugin in Prefs -> Plugins -> Output. Sometimes, users switch to DiskWriter Output and forget to switch back after they are done.
It's also advisable to make sure your soundcard is selected in the Device drop-down menu in DirectSound Output config (as opposed to the default "Primary Sound Driver" option), and recommended to checkmark "Enable hardware acceleration" (which is checkmarked by default, on clean installs).
One other possible thing to check (although unlikely cause, but you never know)...
Check or Uncheck "Allow 24-bit playback" in Winamp -> Prefs -> Playback
(e.g. may cause problems with old 16-bit soundcards if checkmarked. If you don't have an old 16-bit soundcard, then you don't even need to try this suggestion)
Rip MP3s in Winamp Pro
Do I have to go PRO to rip in the MP3 format?
Yes, you can only rip to mp3 with the Pro version. Winamp 5 comes with a Transcoding Tool for converting between MP3, WMA, M4A/AAC, OGG, FLAC and WAV formats (MP3 Encoding is available in Winamp Pro only). To use the Transcoder, right click the file(s) in the Media Library or Playlist window and select "Send To > Format Converter".
Select the MP3 Encoder from the drop down menu and adjust any other settings, if needed (e.g. destination folder, quality/bitrate, etc.) Then click OK.
Burning Audio CDs
Can I burn CDs Using Winamp? Also, will the track information such as Title and Artist also be transferred to the CD so it is viewed on the CD player?
Yes, but you can only burn Audio CD's with Winamp. The burning of MP3, Data CDs, and CD-Text writing is not yet supported.
Issues Converting to MP3s
I had a successful download of Winamp Pro, but cannot convert to mp3 (can not find decoder). Do I need to download one?
It depends on what file format you are trying to convert to mp3? Winamp can natively convert m4a, mod, ogg, flac, wav, & wma to mp3.
If it's any other format (ape, spc, mpc, etc.), then it depends on whether the 3rd-party input supports the Winamp 5.x transcoder api or not. Many 3rd-party plugins do not.
If the source format is one of the natively supported formats, then there are a couple of exceptions... Winamp cannot convert any drm-protected formats to any other format (e.g. licensed drm-protected wma files of the type purchased from Napster or Walmart, or drm-protected m4p files of the type purchased from the iTunes Music Store).
You might also experience a problem converting very low quality WAV files (e.g. 11KHz, 8-bit, mono) into mp3 if the selected mp3 bitrate is too high (in which case, try selecting a lower bitrate in the Format Converter settings).
If you are still having issues, you should verify that the source files actually play properly in Winamp.
Change default location where Winamp stores files
How do I reset or change the default location/folder where Winamp stores my media?
Winamp -> Playlist Editor -> Add button (+) -> Add Files
Browse to the desired folder
Select some files
Click OK
This setting should now be the same for the Media Library -> "Add media to library" dialog.
If not, close Winamp & go to your Winamp settings folder
Go to: Start -> Run
Type/Paste the following and hit Enter:
%appdata%\winamp
Open winamp.ini in Notepad
Scroll down to the cwd= line and edit the value accordingly (path to your desired folder)
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If you are experiencing other general issues, check out our previous editions:
Llama Answers 1,
Llama Answers 2, and
Llama Answers 3. Or check out the
Winamp Support blog post for a list of general support related links.