Hello to Winamp users. We have been receiving a lot of feedback from you - queries, suggestions and we love them all. Since the number of such feedback is huge, we thought we'd regularly reply your queries through our blog by consolidating them. This is the first one of such posts. If you're submitting feedback to us, please be as specific as possible about your issues, ideas, or comments. The more detailed the feedback, the easier it is for us to respond to it.

MP4 video playback

I am trying to play mp4 video files on my win amp, and am having no success. The audio will play, but not the video. I've installed the latest version of win amp pro. I've looked for a plug in, but there are none. Am I doing something wrong?
I would like to use the winamp for this, for it is by far my favorite player.

The mp4 decoder (h.263) is not bundled with Winamp. We recommend you read the following forum thread for information on plug-ins: http://forums.winamp.com/showthread.php?threadid=155680#mp4v

Winamp for MAC

Hello, i just saw in the net that winamp has a version for mac, and i was even given a link to download "WinAmp 0.71" but i dont see such an application neither a trace on your web page... Do you really support a mac version???

Currently, we don't have a Winamp player for MAC users. We will make sure to let everyone know if a MAC version is released. However, we are launching new features in a few weeks for all our users and specially for those who can't use Winamp because of their operating system. Please do check our website for updates.


Media Library Syncing

I have Winamp installed on 2 computers - the pc at home and my potable laptop. I manage my music through rating and i was wondering if and how i can sync the 2 libraries?

We don't have a media library syncing facility as of now. However, a quick solution is Winamp Remote (http://www.winamp.com/extras/remote/)

Winamp on Vista 64

Unable to install your player on Vista 64-Home Premium?
Compadability issues no fix at windows

Winamp does work in Windows Vista 64 - Home Premium. Winamp is supported on Vista 64 and should install properly. We need more facts to help debug this further. Request you to let us know the following:
1) Is it an official/registered version of Windows 64?
2) Is it fully updated with latest security patches and other updates?
You can try right-clicking the installer, selecting 'properties' > then... compatibility tab > checkmark 'run program as administrator' and 'run this program in compatibility mode for: Win xp sp2'
For quicker response, please make sure you send us your query in a more detailed manner as mentioned in http://forums.winamp.com/showthread.php?threadid=161361#specs. This way we will know the exact problem in a more specified manner.

International Radio Stations

Currently i am trying to listen to some international radio stations on the internet , and winamp is not working, and i know it's not my computer because i have a third 3 rd radio station that is playing ok not through Winamp

We have two catalogues of free radio stations in the form of Online Services - AOL Radio and SHOUTcast Radio in Winamp. Please click on Online Services in Media Library and add SHOUTcast and AOL Radio to your Winamp

DivX playback

I have a lot of divx videos on my computer, and winamp can't either find them or play them, is there something you have that would let me play them and possibly convert them to files that will play on my Ipod?

Go to File->Add to Media Library and choose the folder which has your Divx videos. Then click ok. You can see your video files on the Media Library->Local Media-> Video tab. You can play DivX files only if you have the decoders. Free 3rd party decoders are easily available. Regarding conversion to Mp4 format which can be playable by iPod, you have to download 3rd party encoders for it.

Fonts and style

Please let me know where do I go in Winamp to change The title Winamp to ets say Winamp 5 etc., etc. also to change the font style for for the player as well as the numbers which shows the time of the song as it playing the son list and the background list?

Unfortunately, you can't change the title of your player. However, you can go to Options->Preferences->Playlist to change the font style and size. You can also toggle the time remaining as well as time elapsed by clicking on the time. However, you can't change the font of the time display.

Languages

You added Chinese, Korean and other languages BUT NOT ARABIC CHARACTER BASED LANGUAGES namely Arabic, Swahili, Persian, Afghani, Urdu, Malayan...etc

We want Winamp in all languages, martian if possible :) However, we need translators and we badly need them. If you know anyone who can translate, please write to ben.london@corp.aol.com and we'd surely help you out to translate your favorite player.


Got a problem, and can't find a solution?

If you are experiencing problems that cannot be resolved using any other method , then a clean install may do the trick. Follow these instructions http://forums.winamp.com/showthread.php?postid=1212729#clean to do a clean install of Winamp.

Note: If you are just upgrading to a newer version of Winamp 5.x then you can just install straight on top of the previous version of Winamp 2.x or 5.x (but not Winamp3), thus keeping all your current settings etc.







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One part genius. Three parts llama. And a sprinkling of corporate AOL. That's what Winamp is all about.